UIF claims made easier, IOL Personal Finance, uif claims.#Uif #claims


UIF claims made easier

Uif claims

This article was first published in the fourth-quarter 2012 edition of Personal Finance magazine.

Quietly, behind the scenes, the Unem-ployment Insurance Fund (UIF) is developing a virtual office that will surely be welcomed by people who are unemployed, sick or pregnant.

The online office will in future enable you to claim UIF benefits for unemployment, illness, maternity and adoption without having to visit a labour office and stand in a queue – a particularly onerous requirement for those who are sick or pregnant, have recently given birth or adopted a child, or cannot afford to travel.

Currently, employers use an online system, known as uFiling, to register their employees, declare their wages or salaries, and pay contributions to the UIF.

However, employees or former employees who want to claim benefits can use uFiling only to download the forms required to lodge a claim. To initiate a claim, they have to visit a labour office. This could soon be a thing of the past.

Another welcome feature of the virtual UIF office is that your claim may be processed faster. Ron Warren, chairman of payroll company NuQ, says that, during tests of the system, he has seen claims paid in days rather than weeks as is the case with claims lodged at labour offices.

The UIF is testing a pilot of its virtual office using data from six companies and the claims from their UIF contributors.

At the time this article went to print, the fund was not able to say when it will be ready to launch its new service to all UIF contributors.

Any employee who works for 24 hours or more a month – including domestic and farm workers – is required to contribute to the UIF. From October this year, employees contribute one percent of their income up to an income of R178 464 a year (or R14 872 a month) and employers contribute a further one percent of their income up to R178 464 a year.

Unemployment benefits can be claimed if you lose your job because your employer terminated your services or your contract – you cannot claim if you resign or abscond. It is best to claim unemployment benefits as soon as possible, but you must claim within six months of losing your job.

The period for which you can claim depends on how long you contributed to the fund, but the maximum period is 34 weeks. You also need to register with the Department of Labour as a work-seeker.

You can claim an illness benefit if you are unable to work for 14 consecutive days or more and you are not paid, or you are paid only part of your wage or salary, while you are ill.

Illness benefits can be claimed more than once a year for up to 34 weeks.

You can claim maternity benefits for a maximum of 17 weeks if your employer does not pay you, or pays only a portion of your normal wage or salary, while you are on maternity leave.

Adoption benefits are available to anyone who adopts a child under the age of two and takes unpaid leave or receives only part of their salary while caring for the child. You can claim until your benefits are exhausted or you go back to work.

The key to the success of the virtual UIF office will be obtaining buy-in from employers.

You will be able to claim your UIF benefits online only if your employer has registered for uFiling and is accredited as an employer with the UIF fund.

In August, employers using uFiling were sent a letter asking them to complete a form so they can be accredited to use the virtual office.

Over 1.4 million employers are registered with the UIF but just over 3 000 had been accredited by mid-September, UIF spokesperson Muzi Mkhwanazi says.

The form for accreditation sent to employers of domestic workers requests the most basic information and a signature.

If an employer is not registered for uFiling, it must not only apply for accreditation but also register for uFiling.

Many employers of domestic workers and small business owners use uFiling to upload the personal details of employees, and to file monthly declarations of what their employees earn and the UIF contributions that have been deducted.

After making the declaration, employers can make their UIF payment online.

Large companies submit their declarations for hundreds or thousands of employees by sending the UIF an extract of their payrolls, which the UIF uploads electronically. These employers will continue to do this once the virtual office goes live, but it is envisaged that the file will be uploaded via uFiling.

Large employers will be able to register on uFiling to submit ad hoc declarations, such as terminations or employees taking maternity leave, before month- end, when the payroll file is submitted to the UIF.

Once the claims side of the virtual office is ready to be rolled out, the employees of an employer accredited with the UIF will be able to register on the uFiling website (www.ufiling.co.za).

You, as an employee, will need your identity number, your banking details and your email address to complete the registration process.

Once you have registered as a user, you will be able to lodge a claim for benefits. The UIF will notify your employer or former employer if you claim.

UIF claimants will receive a unique reference number when they lodge a claim, and they will be able to use this number to track their claims.

Your employer will then be expected to do its part on uFiling. For example, if an employer has retrenched you, it must complete a UI-19 form stating that your employment has been terminated.

If an employer fails to submit a UI-19 and an employee’s employment history is not updated, the fund will attempt to contact the employer and urge it to furnish the fund with the outstanding

UI-19. If the employer is a uFiler but not accredited, a UI-19 will be sent via uFiling for it to complete.

If the employer does not comply with the request to complete the UI-19 declaration, the Department of Labour will send inspection and enforcement officials to the employer.

If you are claiming an illness, a maternity or an adoption benefit, you will have to submit certain documents – for example, a doctor’s certificate stating that you are ill or pregnant, or confirmation from a court that you have adopted a child.

The UIF will send you a request for the relevant document via email. This must then be completed and faxed back to the number indicated on the form.

Once the virtual UIF office has received the required details from both you and your employer, your claim will be processed and the benefits due to you will be paid into your bank account.

Mkhwanazi says death benefits for the dependants of UIF contributors cannot, at this stage, be claimed online, but the virtual office may later expand to include such claims.

Dependants must claim within six months of the UIF contributor dying, and the benefits are available for 34 weeks.

To prevent fraud, employers will be encouraged to register new employees as soon as they are employed and immediately complete the necessary online declarations when someone is dismissed. The quicker these forms are completed, the less chance there is for fraud, Mkhwanazi says.

The UIF declined to answer questions about how it will prevent fraudulent claims once the virtual office has been launched. It said a response might alert potential fraudsters to the security measures that have been built into the system.

UIF benefits are based on a formula that takes into account the period for which you were employed and contributed to the fund and the income you earned at the time you became unemployed, or, in the case of maternity benefits, went on maternity leave.

In the case of dependant benefits, the income the family breadwinner was earning when he or she died is taken into consideration.

You earn credits based on the length of time you have been employed and have contributed to the fund. For every six calendar days for which you are employed, you earn one day’s credit, up to 238 days.

You will have to be employed for a total of four years to build up the maximum number of credits, which are based on calendar days and not the actual days you worked. If you have been employed for less than four years, you can still claim from the UIF, but you will qualify for benefits only up to the number of days’ credit you have accumulated.

The rate at which benefits are paid to you depends on your income. The lowest-paid workers receive benefits at a rate of 60 percent of their income, whereas higher-paid workers receive a lower percentage.

From October 1 this year, if you earn R178 464 a year, or R14 872 a month, or R3 432 a week, you will receive benefits of only 38 percent of your income. Anyone who earns more than these amounts will also receive benefits based on 38 percent of R178 464 a year, or R14 872 a month, or R3 432 a week.

The rate at which benefits are paid is unlikely to change once the virtual office is introduced, but receiving the money quicker is likely to be worth a lot to many.



UIF Maternity, Services, South Africa, uif claims.#Uif #claims


UIF Maternity

Will definitely recommend your service to fiends and family cause I no alot of people who never got paid.

On this page you will find all the relevant frequently asked questions that we receive. If you do feel that you have additional questions or comments, be sure to complete the online enquiry form and we will do our best to assist you with your uif maternity application.

The following is important to note, to be able to claim UIF maternity benefits:Some of the documents required to be handed in with a tender are as follows:

  1. Your baby must be younger than 6 months.
  2. You must be a salary earner who pays UIF monthly.
  3. You can claim if you are a member of a Closed Corporation or a director of a Company and pay UIF monthly.
  4. You cannot claim benefits when you are trading as a sole proprietor.
  5. You cannot claim if you receive your full salary while on maternity leave.
  6. You cannot claim if you claimed other UIF benefits in the last 4 years (excluding maternity).
  7. You must have a South African ID book.
  8. You cannot claim if you are employed by the Government and not contributing to UIF monthly.

Our process work as follows:Some of the documents required to be handed in with a tender are as follows:

  1. You need to sign this agreement and return it via email along with the proof of payment.
  2. Once we received the information we will send you all the forms to be completed by you and other parties. Please email these documents through to us to ensure all the documents are completed correctly.
  3. We will provide guidance with setting up your ufiling profile, submitting your online application and submitting your documents to the relevant departments.
  4. The UIF maternity benefits will be paid directly into your bank account.

Read more.

Please complete the enquiry form below and we will be get back to you regarding the consulting service we provide.



RETIREMENT @ UIF Connect, uif claims.#Uif #claims


uif claims

Uif claims

Retiring? Don’t forget those UIF benefits. These benefits are paid for a period of 7.8 months, and it can take some time for the process to complete, so it is imperative that you start the process as soon as possible when approaching your retirement date.

It is important to remember that you do not qualify for UIF benefits should you retire early.

We ask a once-off fee of R700, and do not charge a commission on your claim. Benefits are paid directly into your bank account.

UIF Connect will provide you with the necessary documents for a retirement claim, we will assist you in filling out the documents, we will check that the documents are correct and then we will submit the documents for you. After the documents have been submitted we will follow up on your claim and ensure there are no problems with your claim. Once your claim has been approved we will notify you and submit the documents needed for your payments every month.

Who can claim Retirement UIF benefits through UIF Connect?

  • You can claim retirement benefits if you have retired from employment and will not be seeking further employment. You can not claim if you have taken early retirement.
  • You can claim retirement benefits through us if you are a South African national and have a barcoded ID book.

How much can I expect to receive?

  • The fund pays 38% ‐ 58 % of your gross salary, capped at a ceiling salary of R14 872.00.
  • Payments are calculated as credits , and credits are calculated based on your last 48 months of employment.
  • You may claim for up to 238 consecutive days, dependant on the amount of credits you have accumulated on the system in the past 48 months.

When can I claim?

  • You can file a claim as soon as your retirement takes effect, but we can get all the documents ready in advance.
  • You MUST apply within 6 months from the date of retirement, provided you have enough credits on the system to do so.
  • Credits start to expire as soon as you stop working, and retirement claims are not backdated to the date of retirement. Therefore, if you only file a claim for example 1 month later, you will have forfeited the first 30 credits, and so forth.

How long do claims take to be processed

  • Provided that your employment records are up to date on the Department s system for the past 48 months, a retirement claim takes on average 4-6 weeks to process. In order for your claim to be processed quickly and efficiently by the Department of Labour, it is important to make sure that all your employment records are up to date on their system. Incomplete records will cause delays, and you would be required to contact employers, past and current, if this is not complete.
  • Once approved, we will file an initial continuation of benefits form on your behalf, and again every 30-35 days thereafter, until your calculated benefits have been paid in full.

How will I receive my funds?

  • When you apply with us, you will be asked to provide proof of banking details. These details are then registered on the Department s system, and they will pay your benefits directly into your bank account.
  • The Department takes on average 2-5 days to process a continuation form and make payment, so your payments will not necessarily be received on the same day each month.

For any further queries on claiming for retirement benefits, you are welcome to email us for assistance. If you are ready for us to proceed with your claim, kindly use our online application form above.



UIF claims made easier, IOL Personal Finance, uif claims.#Uif #claims


UIF claims made easier

Uif claims

This article was first published in the fourth-quarter 2012 edition of Personal Finance magazine.

Quietly, behind the scenes, the Unem-ployment Insurance Fund (UIF) is developing a virtual office that will surely be welcomed by people who are unemployed, sick or pregnant.

The online office will in future enable you to claim UIF benefits for unemployment, illness, maternity and adoption without having to visit a labour office and stand in a queue – a particularly onerous requirement for those who are sick or pregnant, have recently given birth or adopted a child, or cannot afford to travel.

Currently, employers use an online system, known as uFiling, to register their employees, declare their wages or salaries, and pay contributions to the UIF.

However, employees or former employees who want to claim benefits can use uFiling only to download the forms required to lodge a claim. To initiate a claim, they have to visit a labour office. This could soon be a thing of the past.

Another welcome feature of the virtual UIF office is that your claim may be processed faster. Ron Warren, chairman of payroll company NuQ, says that, during tests of the system, he has seen claims paid in days rather than weeks as is the case with claims lodged at labour offices.

The UIF is testing a pilot of its virtual office using data from six companies and the claims from their UIF contributors.

At the time this article went to print, the fund was not able to say when it will be ready to launch its new service to all UIF contributors.

Any employee who works for 24 hours or more a month – including domestic and farm workers – is required to contribute to the UIF. From October this year, employees contribute one percent of their income up to an income of R178 464 a year (or R14 872 a month) and employers contribute a further one percent of their income up to R178 464 a year.

Unemployment benefits can be claimed if you lose your job because your employer terminated your services or your contract – you cannot claim if you resign or abscond. It is best to claim unemployment benefits as soon as possible, but you must claim within six months of losing your job.

The period for which you can claim depends on how long you contributed to the fund, but the maximum period is 34 weeks. You also need to register with the Department of Labour as a work-seeker.

You can claim an illness benefit if you are unable to work for 14 consecutive days or more and you are not paid, or you are paid only part of your wage or salary, while you are ill.

Illness benefits can be claimed more than once a year for up to 34 weeks.

You can claim maternity benefits for a maximum of 17 weeks if your employer does not pay you, or pays only a portion of your normal wage or salary, while you are on maternity leave.

Adoption benefits are available to anyone who adopts a child under the age of two and takes unpaid leave or receives only part of their salary while caring for the child. You can claim until your benefits are exhausted or you go back to work.

The key to the success of the virtual UIF office will be obtaining buy-in from employers.

You will be able to claim your UIF benefits online only if your employer has registered for uFiling and is accredited as an employer with the UIF fund.

In August, employers using uFiling were sent a letter asking them to complete a form so they can be accredited to use the virtual office.

Over 1.4 million employers are registered with the UIF but just over 3 000 had been accredited by mid-September, UIF spokesperson Muzi Mkhwanazi says.

The form for accreditation sent to employers of domestic workers requests the most basic information and a signature.

If an employer is not registered for uFiling, it must not only apply for accreditation but also register for uFiling.

Many employers of domestic workers and small business owners use uFiling to upload the personal details of employees, and to file monthly declarations of what their employees earn and the UIF contributions that have been deducted.

After making the declaration, employers can make their UIF payment online.

Large companies submit their declarations for hundreds or thousands of employees by sending the UIF an extract of their payrolls, which the UIF uploads electronically. These employers will continue to do this once the virtual office goes live, but it is envisaged that the file will be uploaded via uFiling.

Large employers will be able to register on uFiling to submit ad hoc declarations, such as terminations or employees taking maternity leave, before month- end, when the payroll file is submitted to the UIF.

Once the claims side of the virtual office is ready to be rolled out, the employees of an employer accredited with the UIF will be able to register on the uFiling website (www.ufiling.co.za).

You, as an employee, will need your identity number, your banking details and your email address to complete the registration process.

Once you have registered as a user, you will be able to lodge a claim for benefits. The UIF will notify your employer or former employer if you claim.

UIF claimants will receive a unique reference number when they lodge a claim, and they will be able to use this number to track their claims.

Your employer will then be expected to do its part on uFiling. For example, if an employer has retrenched you, it must complete a UI-19 form stating that your employment has been terminated.

If an employer fails to submit a UI-19 and an employee’s employment history is not updated, the fund will attempt to contact the employer and urge it to furnish the fund with the outstanding

UI-19. If the employer is a uFiler but not accredited, a UI-19 will be sent via uFiling for it to complete.

If the employer does not comply with the request to complete the UI-19 declaration, the Department of Labour will send inspection and enforcement officials to the employer.

If you are claiming an illness, a maternity or an adoption benefit, you will have to submit certain documents – for example, a doctor’s certificate stating that you are ill or pregnant, or confirmation from a court that you have adopted a child.

The UIF will send you a request for the relevant document via email. This must then be completed and faxed back to the number indicated on the form.

Once the virtual UIF office has received the required details from both you and your employer, your claim will be processed and the benefits due to you will be paid into your bank account.

Mkhwanazi says death benefits for the dependants of UIF contributors cannot, at this stage, be claimed online, but the virtual office may later expand to include such claims.

Dependants must claim within six months of the UIF contributor dying, and the benefits are available for 34 weeks.

To prevent fraud, employers will be encouraged to register new employees as soon as they are employed and immediately complete the necessary online declarations when someone is dismissed. The quicker these forms are completed, the less chance there is for fraud, Mkhwanazi says.

The UIF declined to answer questions about how it will prevent fraudulent claims once the virtual office has been launched. It said a response might alert potential fraudsters to the security measures that have been built into the system.

UIF benefits are based on a formula that takes into account the period for which you were employed and contributed to the fund and the income you earned at the time you became unemployed, or, in the case of maternity benefits, went on maternity leave.

In the case of dependant benefits, the income the family breadwinner was earning when he or she died is taken into consideration.

You earn credits based on the length of time you have been employed and have contributed to the fund. For every six calendar days for which you are employed, you earn one day’s credit, up to 238 days.

You will have to be employed for a total of four years to build up the maximum number of credits, which are based on calendar days and not the actual days you worked. If you have been employed for less than four years, you can still claim from the UIF, but you will qualify for benefits only up to the number of days’ credit you have accumulated.

The rate at which benefits are paid to you depends on your income. The lowest-paid workers receive benefits at a rate of 60 percent of their income, whereas higher-paid workers receive a lower percentage.

From October 1 this year, if you earn R178 464 a year, or R14 872 a month, or R3 432 a week, you will receive benefits of only 38 percent of your income. Anyone who earns more than these amounts will also receive benefits based on 38 percent of R178 464 a year, or R14 872 a month, or R3 432 a week.

The rate at which benefits are paid is unlikely to change once the virtual office is introduced, but receiving the money quicker is likely to be worth a lot to many.



UIF Services, Maternity UIF Claims, UIF Registrations, uif claims.#Uif #claims


UIF Services

Uif claims

Domestic and Commercial UIF Registrations

Welcome to UIF SERVICES, we specialise in UIF to get employers and employees registered with the UIF Department of Labour – Our UIF Services is a Nationwide UIF Service, be it Domestic or Commercial UIF applications or Maternity UIF Claims .

Did you know, if your employee works for you for more than 24 hours per month, by law as an employer you are required to register both yourself and them with the UIF Department and contribute towards the fund.

UIF SERVICES makes sure you are legal within 5 working days of registration.

UIF SERVICES does the registration on your behalf, and receives your UIF number within 5 working days, hassle free.

Uif claims

Maternity UIF Services

What can UIF Services do for your Maternity UIF Requirements:

  • Submit your forms for you on your behalf for the maximum period of four months,
  • Update you frequently on the process of your claim
  • Follow up on claims that are outstanding or problematic
  • Provide you with advice on claiming UIF Maternity Benefits

Did you know?

As an employer you are required to:

  • Be registered with the UIF Department as an employer,
  • Submit your employee(s) forms on a monthly basis to the UIF Department,
  • Provide a detailed monthly pay slip to your employee(s),
  • Provide a contract for your employee(s),
  • Increase your domestic employee(s) salary by 8% every year on the 01 November —*
  • Pay 2% of your employee(s) salary to UIF every month,
  • Follow domestic wage stipulations,
  • Provide a certificate of service.


RETIREMENT @ UIF Connect, uif claims.#Uif #claims


uif claims

Uif claims

Retiring? Don’t forget those UIF benefits. These benefits are paid for a period of 7.8 months, and it can take some time for the process to complete, so it is imperative that you start the process as soon as possible when approaching your retirement date.

It is important to remember that you do not qualify for UIF benefits should you retire early.

We ask a once-off fee of R700, and do not charge a commission on your claim. Benefits are paid directly into your bank account.

UIF Connect will provide you with the necessary documents for a retirement claim, we will assist you in filling out the documents, we will check that the documents are correct and then we will submit the documents for you. After the documents have been submitted we will follow up on your claim and ensure there are no problems with your claim. Once your claim has been approved we will notify you and submit the documents needed for your payments every month.

Who can claim Retirement UIF benefits through UIF Connect?

  • You can claim retirement benefits if you have retired from employment and will not be seeking further employment. You can not claim if you have taken early retirement.
  • You can claim retirement benefits through us if you are a South African national and have a barcoded ID book.

How much can I expect to receive?

  • The fund pays 38% ‐ 58 % of your gross salary, capped at a ceiling salary of R14 872.00.
  • Payments are calculated as credits , and credits are calculated based on your last 48 months of employment.
  • You may claim for up to 238 consecutive days, dependant on the amount of credits you have accumulated on the system in the past 48 months.

When can I claim?

  • You can file a claim as soon as your retirement takes effect, but we can get all the documents ready in advance.
  • You MUST apply within 6 months from the date of retirement, provided you have enough credits on the system to do so.
  • Credits start to expire as soon as you stop working, and retirement claims are not backdated to the date of retirement. Therefore, if you only file a claim for example 1 month later, you will have forfeited the first 30 credits, and so forth.

How long do claims take to be processed

  • Provided that your employment records are up to date on the Department s system for the past 48 months, a retirement claim takes on average 4-6 weeks to process. In order for your claim to be processed quickly and efficiently by the Department of Labour, it is important to make sure that all your employment records are up to date on their system. Incomplete records will cause delays, and you would be required to contact employers, past and current, if this is not complete.
  • Once approved, we will file an initial continuation of benefits form on your behalf, and again every 30-35 days thereafter, until your calculated benefits have been paid in full.

How will I receive my funds?

  • When you apply with us, you will be asked to provide proof of banking details. These details are then registered on the Department s system, and they will pay your benefits directly into your bank account.
  • The Department takes on average 2-5 days to process a continuation form and make payment, so your payments will not necessarily be received on the same day each month.

For any further queries on claiming for retirement benefits, you are welcome to email us for assistance. If you are ready for us to proceed with your claim, kindly use our online application form above.



The Steps, Moms UIF Services, uif claims.#Uif #claims


Moms UIF Services

Maternity UIF Claims You Can Trust

Steps to take in order to get your application processed through Moms and Maternity UIF Services.

Make payment through UIF Services and send us proof of payment at [email protected]

Log in and download the required forms

Send through the completed registration form to us

Fill in the UI19, UI2.7, UI2.8, UI2.3, UI4 forms from our site, and email to us in order for us to check through.

Once we have given you the go ahead you send us the original forms for us to submit

We submit for you on your behalf for a period of up to four months

The UIF Department has a turnaround time of 5-8 weeks for your first payment. The first payment might be a small amount which is calculated from the date you went on maternity up until the time your forms were submitted. The following payments thereafter are normally more than the first payment.

We cannot control how long the Department of Labour takes to process your claims; however we can follow up and resolve any problems that may occur and will always keep you updated. Moms UIF Services and UIF Services do not take any monies that the Department of Labour pays you, all your money gets paid into your own account. The Department of Labour has no access to your bank account either. We also do not receive any payback from the Department of Labour for assisting you as a client. There are no additional charges after the once off payable fee to make use of our services. The onus is on you to make sure that all the information you provide us with, in the documentation you complete for us to submit is true and correct. The forms that you will need to fill in are all given to you by us and are all up to date with the Department of Labour’s documentation. We have no affiliation with the Department of Labour therefore we will not be held liable for any non payments to you from the Department of Labour. It is your responsibility to make sure that you qualify for maternity claims before you take any further steps.

Do you know what the UIF is?

The UIF is a fund that is established in terms of the Unemployment Insurance Fund Act 63 of 2001

The UIF offers financial assistance on a short-term basis to employees who are registered for with the UIF, and that contribute towards the UIF on a monthly basis, and who are not able to work due to Illness, Maternity or adoption leave. The UIF also assists those that were dependents of the deceased and who were registered



Unemployment Insurance Fund South Africa, QuickLaw Guides, LegalWise South Africa, uif claims.#Uif #claims


QuickLaw Guides

Uif claimsUif claimsUif claimsUif claims

Unemployment Insurance Fund (UIF)

By: admin Date: May 01, 2017

What is the Unemployment Insurance Fund?

  • The Unemployment Insurance Fund (“UIF”) offers short-term financial assistance (“benefits”) to a person who:
    • become unemployed;
    • cannot work due to illness, maternity leave or adoption leave; or
    • died and have dependants.
  • Such a person needs to:
    • be or must have been employed (“employee”);
    • make or made monthly contributions to the UIF; and
    • work or worked more than 24 hours a month.
  • An employer needs to register his/her employee/s with the UIF and also make monthly contributions.

May all employees claim from the UIF?

  • All employees may claim from the UIF, except for:
    • employees that work less than 24 hours a month;
    • certain members of State;
    • employees that do not comply with the law; or
    • employees suspended from claiming benefits from the UIF, for example, when making false statements, committing fraud, not informing the UIF that s/he was re-employed and so on.
  • A domestic worker who has more than one employer, and who loses his/her job with one of them, may claim part of the benefits s/he would have received if s/he was totally unemployed.
  • An employee who loses part of his/her income due to reduced working hours may also claim part of the benefits s/he would have received if s/he was totally unemployed.

How are the benefits calculated?

  • The UIF calculates an employee’s claim for benefits by using a specific formula. A claim will depend on his/her income prior to becoming unemployed and by using a scale, subject to the maximum income threshold.
  • An employee earning less than the maximum income threshold is entitled to a percentage of his/her income. Employees earning more than the maximum income threshold are only entitled to a percentage of that threshold amount.
  • The income of an employee is determined by looking at his/her daily rate.
  • An employee will be able to claim one day’s income for every five days of work, which can build up to a maximum of 365 days over a four-year period of continued employment. In other words, if an employee has contributed to the UIF for a period of four years, s/he will be entitled to claim benefits for 365 days. If the employee has contributed to the UIF for a shorter period s/he will only be entitled to claim one day for every five days of work.
  • An employee may claim maternity benefits for a period of 17.32 weeks.
  • An employee may only claim benefits for the period in which s/he is unemployed; however, if an employee receives benefits from the Compensation Fund, receives a pension or earns income, s/he may not claim benefits from the UIF.
  • An employee may not be paid a benefit, that is more than his/her normal income.

What amount must be contributed to the UIF?

  • An employee and his/her employer must each contribute one percent of the employee’s income to the UIF.
  • An employer is responsible to deduct these contributions monthly. If an employer does not deduct these contributions s/he will be held personally liable to pay it over to the UIF.
  • Benefits paid to the employee by the UIF may not be attached by any court order, except if the attachment is as a result of the employee failing to pay maintenance to his/her dependants. Benefits paid to the employee by the UIF may also not be set off against any of his/her outstanding debt.
  • There is no tax payable on these benefits.

How can an employee claim benefits from the UIF?

  • Step 1: attend an employment office of the Department of Labour and complete the correct claim form. The following documents must be taken along, depending on the type of benefit claimed: identity document, proof of income, banking details, certificate of service, medical certificates, adoption order, birth certificate/s, marriage certificate, and/or death certificate (do not leave the original documents with the UIF, only copies).
  • Step 2: submit the completed claim form within the prescribed time period, being:
    • within 12 months of becoming unemployed, however, the period of unemployment must be for longer than 14 days;
    • within six months of becoming ill, however, the period of illness must be for longer than seven days;
    • within 12 months of giving birth to a child, the claim may be submitted at any time before or after such birth. However, an employee must have been employed for at least 13 weeks, before s/he can claim maternity benefits;
    • within six months of a court order for adoption being granted, however, only one parent of the adopted child may be granted adoption benefits and only if the child is under the age of two years;
    • within 18 months of the employee dying.
  • Step 3: submit any further information that claims officer may need to investigate the claim.
  • Step 4: follow up on the investigation of the claim and whether or not the claim was approved. If approved, the claims officer will inform an employee of the benefit s/he is entitled to, what amount will be paid and/or whether there are any other conditions to payment of the benefit, such as reporting to an employment office every now and again. The claims officer will also inform the employee whether his/her claim was defective and the reasons for it being so.
  • Step 5: collect payment of the benefit at the employment office where the claim was submitted or the employment office indicated on claim form.

What happens if there is a dispute about the payment of benefits?

  • If there is a dispute about the payment or non-payment of benefits an appeal may be lodged at the Regional Appeals Committee within 90 days by completing the correct form.
  • If an employee is not happy with the decision of the Regional Appeals Committee, s/he can appeal to the National Appeals Committee. The National Appeals Committee’s decision is final. The only remedy an employee has after the National Appeals Committee’s decision is to take his/her dispute to court.
  • Both the above committees may either confirm, change or cancel and replace a decision that was made.

DEPENDANT: a person that relied on the support and survival of the deceased employee, such as his/her wife or husband, life partner or minor child/ren.

DOMESTIC WORKER: a cleaner of or helper in a household; gardener; driver of a motor vehicle for a household; or a person who cares for children, the sick or aged. A farm worker is excluded.

UNEMPLOYED: an employee who loses his/her work as a result of his/her dismissal, fixed-term contract coming to an end, or the insolvency or death of his/her employer. An employee cannot claim from the UIF if s/he resigned.

How can LegalWise assist you?

Should you require an explanation of your rights on this topic, please contact your nearest Branch.

The information contained on this website is aimed at providing members of the public with self-help guidance on the law. The information applies to South Africa, unless it is specifically stated that the information applies to another country. Although LegalWise has tried to ensure that the information is accurate and current, it is important to remember that the law constantly changes. And, although LegalWise has tried to provide information of a high quality, we cannot guarantee that the information will be updated and/or be without errors or omissions. As a result, LegalWise, its employees, agents or representatives will under no circumstances accept liability or be held liable for the consequences resulting from, the use of or the inability to use the information, or, any negligence by us relating to the information so used. The information contained on this website has not been provided to meet the individual requirements of a specific person and we insist that legal advice be obtained relating to a person’s unique circumstances.



UIF claims made easier, IOL Personal Finance, uif claims.#Uif #claims


UIF claims made easier

Uif claims

This article was first published in the fourth-quarter 2012 edition of Personal Finance magazine.

Quietly, behind the scenes, the Unem-ployment Insurance Fund (UIF) is developing a virtual office that will surely be welcomed by people who are unemployed, sick or pregnant.

The online office will in future enable you to claim UIF benefits for unemployment, illness, maternity and adoption without having to visit a labour office and stand in a queue – a particularly onerous requirement for those who are sick or pregnant, have recently given birth or adopted a child, or cannot afford to travel.

Currently, employers use an online system, known as uFiling, to register their employees, declare their wages or salaries, and pay contributions to the UIF.

However, employees or former employees who want to claim benefits can use uFiling only to download the forms required to lodge a claim. To initiate a claim, they have to visit a labour office. This could soon be a thing of the past.

Another welcome feature of the virtual UIF office is that your claim may be processed faster. Ron Warren, chairman of payroll company NuQ, says that, during tests of the system, he has seen claims paid in days rather than weeks as is the case with claims lodged at labour offices.

The UIF is testing a pilot of its virtual office using data from six companies and the claims from their UIF contributors.

At the time this article went to print, the fund was not able to say when it will be ready to launch its new service to all UIF contributors.

Any employee who works for 24 hours or more a month – including domestic and farm workers – is required to contribute to the UIF. From October this year, employees contribute one percent of their income up to an income of R178 464 a year (or R14 872 a month) and employers contribute a further one percent of their income up to R178 464 a year.

Unemployment benefits can be claimed if you lose your job because your employer terminated your services or your contract – you cannot claim if you resign or abscond. It is best to claim unemployment benefits as soon as possible, but you must claim within six months of losing your job.

The period for which you can claim depends on how long you contributed to the fund, but the maximum period is 34 weeks. You also need to register with the Department of Labour as a work-seeker.

You can claim an illness benefit if you are unable to work for 14 consecutive days or more and you are not paid, or you are paid only part of your wage or salary, while you are ill.

Illness benefits can be claimed more than once a year for up to 34 weeks.

You can claim maternity benefits for a maximum of 17 weeks if your employer does not pay you, or pays only a portion of your normal wage or salary, while you are on maternity leave.

Adoption benefits are available to anyone who adopts a child under the age of two and takes unpaid leave or receives only part of their salary while caring for the child. You can claim until your benefits are exhausted or you go back to work.

The key to the success of the virtual UIF office will be obtaining buy-in from employers.

You will be able to claim your UIF benefits online only if your employer has registered for uFiling and is accredited as an employer with the UIF fund.

In August, employers using uFiling were sent a letter asking them to complete a form so they can be accredited to use the virtual office.

Over 1.4 million employers are registered with the UIF but just over 3 000 had been accredited by mid-September, UIF spokesperson Muzi Mkhwanazi says.

The form for accreditation sent to employers of domestic workers requests the most basic information and a signature.

If an employer is not registered for uFiling, it must not only apply for accreditation but also register for uFiling.

Many employers of domestic workers and small business owners use uFiling to upload the personal details of employees, and to file monthly declarations of what their employees earn and the UIF contributions that have been deducted.

After making the declaration, employers can make their UIF payment online.

Large companies submit their declarations for hundreds or thousands of employees by sending the UIF an extract of their payrolls, which the UIF uploads electronically. These employers will continue to do this once the virtual office goes live, but it is envisaged that the file will be uploaded via uFiling.

Large employers will be able to register on uFiling to submit ad hoc declarations, such as terminations or employees taking maternity leave, before month- end, when the payroll file is submitted to the UIF.

Once the claims side of the virtual office is ready to be rolled out, the employees of an employer accredited with the UIF will be able to register on the uFiling website (www.ufiling.co.za).

You, as an employee, will need your identity number, your banking details and your email address to complete the registration process.

Once you have registered as a user, you will be able to lodge a claim for benefits. The UIF will notify your employer or former employer if you claim.

UIF claimants will receive a unique reference number when they lodge a claim, and they will be able to use this number to track their claims.

Your employer will then be expected to do its part on uFiling. For example, if an employer has retrenched you, it must complete a UI-19 form stating that your employment has been terminated.

If an employer fails to submit a UI-19 and an employee’s employment history is not updated, the fund will attempt to contact the employer and urge it to furnish the fund with the outstanding

UI-19. If the employer is a uFiler but not accredited, a UI-19 will be sent via uFiling for it to complete.

If the employer does not comply with the request to complete the UI-19 declaration, the Department of Labour will send inspection and enforcement officials to the employer.

If you are claiming an illness, a maternity or an adoption benefit, you will have to submit certain documents – for example, a doctor’s certificate stating that you are ill or pregnant, or confirmation from a court that you have adopted a child.

The UIF will send you a request for the relevant document via email. This must then be completed and faxed back to the number indicated on the form.

Once the virtual UIF office has received the required details from both you and your employer, your claim will be processed and the benefits due to you will be paid into your bank account.

Mkhwanazi says death benefits for the dependants of UIF contributors cannot, at this stage, be claimed online, but the virtual office may later expand to include such claims.

Dependants must claim within six months of the UIF contributor dying, and the benefits are available for 34 weeks.

To prevent fraud, employers will be encouraged to register new employees as soon as they are employed and immediately complete the necessary online declarations when someone is dismissed. The quicker these forms are completed, the less chance there is for fraud, Mkhwanazi says.

The UIF declined to answer questions about how it will prevent fraudulent claims once the virtual office has been launched. It said a response might alert potential fraudsters to the security measures that have been built into the system.

UIF benefits are based on a formula that takes into account the period for which you were employed and contributed to the fund and the income you earned at the time you became unemployed, or, in the case of maternity benefits, went on maternity leave.

In the case of dependant benefits, the income the family breadwinner was earning when he or she died is taken into consideration.

You earn credits based on the length of time you have been employed and have contributed to the fund. For every six calendar days for which you are employed, you earn one day’s credit, up to 238 days.

You will have to be employed for a total of four years to build up the maximum number of credits, which are based on calendar days and not the actual days you worked. If you have been employed for less than four years, you can still claim from the UIF, but you will qualify for benefits only up to the number of days’ credit you have accumulated.

The rate at which benefits are paid to you depends on your income. The lowest-paid workers receive benefits at a rate of 60 percent of their income, whereas higher-paid workers receive a lower percentage.

From October 1 this year, if you earn R178 464 a year, or R14 872 a month, or R3 432 a week, you will receive benefits of only 38 percent of your income. Anyone who earns more than these amounts will also receive benefits based on 38 percent of R178 464 a year, or R14 872 a month, or R3 432 a week.

The rate at which benefits are paid is unlikely to change once the virtual office is introduced, but receiving the money quicker is likely to be worth a lot to many.



The Steps, Moms UIF Services, uif claims.#Uif #claims


Moms UIF Services

Maternity UIF Claims You Can Trust

Steps to take in order to get your application processed through Moms and Maternity UIF Services.

Make payment through UIF Services and send us proof of payment at [email protected]

Log in and download the required forms

Send through the completed registration form to us

Fill in the UI19, UI2.7, UI2.8, UI2.3, UI4 forms from our site, and email to us in order for us to check through.

Once we have given you the go ahead you send us the original forms for us to submit

We submit for you on your behalf for a period of up to four months

The UIF Department has a turnaround time of 5-8 weeks for your first payment. The first payment might be a small amount which is calculated from the date you went on maternity up until the time your forms were submitted. The following payments thereafter are normally more than the first payment.

We cannot control how long the Department of Labour takes to process your claims; however we can follow up and resolve any problems that may occur and will always keep you updated. Moms UIF Services and UIF Services do not take any monies that the Department of Labour pays you, all your money gets paid into your own account. The Department of Labour has no access to your bank account either. We also do not receive any payback from the Department of Labour for assisting you as a client. There are no additional charges after the once off payable fee to make use of our services. The onus is on you to make sure that all the information you provide us with, in the documentation you complete for us to submit is true and correct. The forms that you will need to fill in are all given to you by us and are all up to date with the Department of Labour’s documentation. We have no affiliation with the Department of Labour therefore we will not be held liable for any non payments to you from the Department of Labour. It is your responsibility to make sure that you qualify for maternity claims before you take any further steps.

Do you know what the UIF is?

The UIF is a fund that is established in terms of the Unemployment Insurance Fund Act 63 of 2001

The UIF offers financial assistance on a short-term basis to employees who are registered for with the UIF, and that contribute towards the UIF on a monthly basis, and who are not able to work due to Illness, Maternity or adoption leave. The UIF also assists those that were dependents of the deceased and who were registered