Auto Insurance Claims Information, insurance claims processing.#Insurance #claims #processing


Insurance Claims

Because the moments following a car accident can be stressful and filled with distractions, it’s important to understand how your insurance company handles auto insurance claims before you’re involved in an accident.

We’ve compiled information related all types of auto insurance claims, including bodily and personal injury claims, accident claims involving property damage, and how to tell the difference between a routine insurance claim and one for which you might need legal assistance. Understanding these factors before an auto accident means you can take the proper steps to document and report every kind of injury and accident loss, thus increasing your chances of being fairly and swiftly compensated.

Claims Types and Filings

In these pages, you’ll find important info on car insurance claims including why car insurance rates go up after accidents.

Tips on filing car insurance claims following an auto accident. Find simplified info on how & when to report car accidents to an auto insurance company.

Find important information on how the claims process is handled from initial report, to working with an insurance claims specialist to the final settlement.

Find information on car insurance claims with an emphasis on accident-related injuries.

Legal Representation, Settlements and FAQs

Find information on auto insurance claim settlements & handling an auto accident through a car insurance company.

Information on legal representation & auto accident lawsuits. Find out more on hiring an attorney such as a personal injury lawyer if you are involved in a car wreck.

Learn the answers to some common questions about filing claims with your car insurance company.

Insurance Claims Articles

Learn how to file an auto claim after a car accident. Our guide to car insurance claims shows you how to deal with auto insurance adjusters, negligent parties & more.

Let’s look at 5 scenarios to determine if your car insurance company will cover you if you damage your own property.

Learn about car insurance fraud and auto theft and ways in which it can affect your car insurance rates.


IHCFA Claims Processing, Home, insurance claims processing.#Insurance #claims #processing


insurance claims processing

iHCFA Well Positioned to Support New Jersey s EDI Law for Electronic Filing of Medical Bills for Worker s Compensation Claims

Morristown, NJ. (November 14, 2016) – iHCFA, LLC an industry leading clearinghouse, specializing in the electronic processing of Workers Compensation and Automobile bills, announced today that it is poised to support healthcare Providers and insurance payors in implementing the new S-2136 Electronic Data Interface (EDI) bill signed into law today by New Jersey Governor Chris Christie.

The new law requires all Workers Compensation, Third Party Administrators and Employers who receive medical bills to accept the bills and their medical reports electronically. All healthcare Providers and Hospitals that submit over twenty-five (25) bills per month are also required to submit their bills and medical reports electronically. The Department of Banking and Insurance will utilize the national standard ASC X-12 electronic data exchange protocols found in all modern billing systems.

Company President, Dr. William J. DeGasperis, stated, this law moves New Jersey into the 21 st century and will result in lower costs, greater accountability, productivity and a better working relationship between the Provider and insurance payor. iHCFA is uniquely positioned to help clients comply with this new law because of our ability to connect to any medical billing system and link to more than 1,000 insurance payors and third-party administrators, said DeGasperis.

The benefit for healthcare providers managing their revenue cycles through e-billing, besides faster payment, is the increased efficiency of direct point to point communication between the insurance carrier and the Provider billing system. The elimination of lost bills and an overall reduction in administrative costs and burdens results in a more effective, efficient process. Providers currently submit over 95% of all Medicare, Medicaid and healthcare bills electronically yet submit only 10% of all Workers Compensation and Auto bills. Payors receive faster notification of claims through the e-billing process, more accurate and complete first-time bills and medical documents, better communication and a significant reduction in paper and mail room processing. These all lead to decreased costs and eliminate reliance on antiquated manual processing.

iHCFA, a New Jersey based clearinghouse, specializes in electronically processing Workers Compensation and Automobile bills with all supporting documents. iHCFA is an industry leader with the ability to connect to any medical billing system and link to more than 1,000 insurance payors and third-party administrators in all 50 states. iHCFA users can access a web based system to perform bill validation, review processing status including acceptance or rejection and payment notifications.


Medical Claims Processing, Apex EDI Billing Clearinghouse, insurance claims processing.#Insurance #claims #processing


Medical Claims Processing

Stop sending claims the old-fashioned way. We ll save you time and money!

Process your electronic claims with Apex EDI and get paid faster, 5-12 days.

OneTouch ® electronic claims delivery is fast, convenient, and affordable!

Our Clients are Big Fans

We deliver Wow! through caring.

This has been one of the best decisions I ever made. Our payments are arriving much faster than ever before and we are not having to do any duplicate filing.

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We have been very pleased with the service Apex has provided to our office. It has saved much time and hassle getting claims paid in a shorter time period.

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I strongly recommend that all medical and dental providers and billing services consider using Apex EDI as an effective tool to reduce administration costs

I would like to take a moment and express my gratitude. Our transition to Apex has been the smoothest transition I have ever been involved with. From the moment

I couldn t be happier with the level of service that I have received; from the first day I felt I was in very capable hands. I look forward to the day I can pass on

By taking advantage of Apex we have cut our billing time down significantly, and payments from insurance companies are coming in a quick, concise, and

I just wanted to let you know we are seeing payments and the turnaround time is AMAZING! Apex is allowing us to collect so much faster than before, and

News Events

Medical billing is a complex task where many things can go wrong. It takes

Telemedicine is not a passing trend. It’s the future of healthcare, with

The U.S. recently faced back-to- back major hurricanes. Texas and Florida h

Thousands of practices use our products and services to increase productivity and improve patient care.

Apex EDI takes the headache out of processing medical claims, dental claims, optometry claims, and chiropractic claims. Our solutions simplify the claims delivery process. We offer OneTouch ® electronic claims processing, real-time eligibility verification, patient statements delivery, and electronic remittance advice (ERA) and tools that accelerate the patient payment collection process.

Insurance claims processing

Partners

Apex EDI has created the OneTouch ® solution to offer you an easier and less expensive way to process your insurance claims electronically and receive faster reimbursement.


Claims, TOPA Insurance, insurance claims processing.#Insurance #claims #processing


Insurance claims processing

Topa Insurance Company recognizes that it is essential to know you can rely on your insurance company to be there in your time of need. With our committed and experienced staff of Claims professionals, we aim to provide efficient, fair, quality claims service that will exceed the expectations of our valued Topa policyholders.

If you or another Topa Insured:

  • Become aware of an accident or incident causing damages or injuries
  • Participate in an event or occurrence which may lead to a covered claim
  • Receive verbal or written notice that a claim may be made against you

Act immediately and do the following:

  • Get all the details including names, addresses and phone numbers of all parties involved
  • Record the date, time and place of occurrence and the nature of the claim
  • Preserve and safeguard any physical evidence
  • Do not make any commitments or attempt to handle the claim yourself
  • Contact Topa Express Claims Reporting immediately
  • Send all written communications to the following:
    • P: 818.466.5900

    Toll Free: 877.353.8672

    F: 818.616.7048

  • Topa Claims

    Call and speak to a Topa Claims Manager if you have any concerns or questions

    Your quick response in identifying and reporting claims promptly will assist our staff in meeting their commitment to you and can positively impact the final results. Please review your policy and become familiar with the protection it provides. For questions regarding coverage, please contact your retail agent through whom you acquired your policy.

    Report a claim

    In an effort to expedite the processing of your claim, please email [email protected] with the following:

    • Policy Number
    • Policy Holder s Name (Name Insured)
    • Insured s
      • Street Address (City, State, Zip)
      • Contact Name
      • Phone (please provide two when possible)
    • Date Time of Loss
    • Location of loss (Address, City, State, Zip)
    • Loss Description (describe what happened)
    • Witness information (Name, Phone), please provide two when available
    • Injured/Damaged Party information
      • Name
      • Company (if applicable)
      • Street Address (City, State, Zip)
      • Phone (please provide two when possible)
      • Nature of injury /or property damage
    • Reporter Information
      • Name
      • Relationship to Insured
      • Report Date
      • Phone (please provide two when possible)
      • Email Address
    • Any attachments

    Report Fraud

    Topa Insurance Company is committed to providing quality insurance products along with outstanding service at reasonable prices. Insurance Fraud increases costs for everyone and, in some cases, can put you, your family and friends at risk. As part of our commitment to combating fraud, we maintain an active Special Investigation Unit (SIU) and support the National Insurance Crime Bureau (NICB) .

    We encourage you to join us in this anti-fraud effort by reporting any suspicious, counterfeit, or inflated claims. This can be done anonymously simply by calling 1-800-TEL-NICB (1-800-835-6422) or by reporting online at

    Insurance claims processing


Raizner Slania LLP – Trial Lawyers, praetorian insurance company claims.#Praetorian #insurance #company #claims


praetorian insurance company claims

  • Praetorian insurance company claims

representation that you can trust.

  • Praetorian insurance company claims

  • Praetorian insurance company claims

    Praetorian insurance company claims

    Getting your claim paid is our top priority.

    Litigation

    Our attorneys have successfully handled claims against the largest corporations and every major insurance provider, focusing on commercial property insurance cases and select mass tort projects.

    Why Choose

    Our legal team possesses nearly 40 years of collective litigation experience. Our attorneys are licensed in multiple states and have excelled in high stakes litigation and managing large dockets of coordinated cases.

    Client Resource

    Our clients approach litigated matters as an investment in their future livelihood and success, and our job is to ensure we meet these expectations by maintaining a practical, analytical, and results driven focus.

    Raizner Slania

    Keep up-to-date on issues affecting your business, your legal claims, and our legal system by reading our law firm’s consistently updated blog.

    Boutique Focus With Litigation Firepower

    Our firm focuses its practice on handling claims against some of the largest insurance companies in the world. We believe in our clients and our ability to deliver results, and that is why we only handle cases on a contingent fee basis. Our lawyers have successfully handled large, complex insurance disputes against every major insurance company. We focus our efforts on not just the claim at hand, but most importantly on how insurance giants conduct business.

    We also handle pharmaceutical and medical device claims against virtually every major drug company, and we have achieved a number of verdicts on behalf of our clients. Our firm possesses the intellectual and financial resources necessary to succeed in today’s complex litigation environment, and our legal team holds a national reputation for excellence.

    Property Insurance Disputes

    When a policyholder submits a claim to their insurance company, they expect the company will act in good faith and honor their contract. Property insurance disputes arise when an insurance company denies a valid claim, often without any explanation. Insurance companies make more money when policyholders do not file claims or fail to collect on claims submitted under their policies.

    Although insurance companies should honor valid insurance claims, our attorneys have witnessed instances where companies have underpaid claims or simply refused to pay. At Raizner Slania, we understand that these denials can have devastating financial effects on claimants whose properties are in need of urgent repair. The normal insurance runaround gets exacerbated in the aftermath of hurricanes and other catastrophic events because a large number of policyholders are making claims at the same time.

    Our attorneys have extensive experience working with clients who have been underpaid, paid late, and wrongfully denied by their insurance companies and have succeeded in recovering what our clients were entitled to under their policies.

    Drug + Medical Device Injury

    Drugs and medical devices are developing rapidly to treat a variety of needs and diseases. Unfortunately, not all drugs and devices are created equal and many can lead to harmful side effects. Despite the many regulations seeking to protect the public from defective and dangerous drugs and medical devices, many of these products slip through the cracks and lead to complications and side effects that can prove lethal for some patients.

    Many of the products that are on the market contain inadequate warnings or improper labeling. These drugs and devices can harm patients in ways that the patient is unaware of when consenting to take the medication or have the device implanted. When a pharmaceutical company fails to properly warn its potential users of the dangers of its product, it leads to larger profits for them and harmful, potentially life threatening side effects for the patient. If you have been harmed by a defective drug or medical device, you may be entitled to compensation from the manufacturer.

    Serious Injury Claims

    For millions of Americans, Personal Injury Attorneys have become lifesavers. The legal team at Raizner Slania has proven over the years that they can be trusted with the most complex litigation. We give individuals who have suffered accidents, loss, or injuries the chance to rebuild their lives after suffering misfortune. We only handle the most serious injury matters, so that we can deliver a level of care and detail that your family deserves.

    Your family’s future may depend on how skilled your lawyer is, and how hard the law firm works for you. Every paycheck counts and the negligence, recklessness, malpractice or consistent errors of others that cause suffering and even death needs to be addressed with the care and compassion that only a team of experienced lawyers can deliver. Raizner Slania’s legal team works with victims to secure compensation and correction that can cover medical expenses, disability, lost wages, defamation, emotional distress, expenses and suffering. We protect our clients from becoming victim to insurance companies and the legal system.

    If you have suffered from a serious injury after a catastrophic incident, you may be able to hold the party at fault responsible for their actions with the help of our experiences injury lawyers. Please contact us at Raizner Slania to discuss your injuries and legal options. We provide free case evaluations and contingency fee arrangements in which you pay nothing for our services unless we recover for you.

    Maritime Law

    Workers injured at sea are afforded a special type of protection under federal law. The Jones Act provides maritime workers with the opportunity to seek out compensation for injuries that occur at sea. The lawyers at Raizner Slania have extensive experience handling cases filed under the Jones Act and a variety of other maritime law cases, including cases occurring in the U.S. as well as in foreign and international waters.

    As a seaman, you are at special risk as you perform your work duties and you deserve to be provided the proper type of protection by your employers.


  • Official Claim Form Templates for WORD – EXCEL, Templateinn, insurance claim forms.#Insurance #claim #forms


    Templateinn

    Formal Templates Collection

      / Claim Forms / Official Claim Form Templates

    Official Claim Form Templates

    Claim forms are used to make a formal request or demand that something belongs to someone or is earned by someone. These forms can be used to claim a property, pending dues, compensation made by business employees, health insurance, institutional bills or other purposes. Depending on where they are used, the effectiveness of claim forms varies. In many cases, a claim form is not accompanied by other proof documents but sometimes sufficient proofs are attached with the claim form itself in order to make it more effective.

    Since we know about the use of letters, applications and other such documents that are used to formally and decently address the matter, the purpose of claim forms is the same. One claims for what belongs to him or is supposed to be returned to him, be it a thing, money or something else in a mannered way using a formal document. Not everything can be done with oral communication, there’s where we require the written medium of communication.

    Every claim form necessarily contains

    • Details of the claimant
    • Details of the addressed matter
    • Details of dues
    • Signatures of the claimant

    Other necessary information is also added other than these general details depending on where the form is being used, as discussed above that all claim forms are not same rather totally different at times.

    Because a claim form isn’t as easy to make as a letter or application, it’s a little tricky and sometimes messy too, so you’re suggested to not try making it yourself. If you do while you don’t know how to write a claim form, trust this naysayer that your claim won’t be granted until the doomsday. Here you should think of the services available at our website, providing you with number of professionally made claim forms to help you get your claimed thing in any case by next week.

    Try our forms. You shouldn’t doubt that we wouldn t disappoint you.

    Insurance claim formsExpense claim form


    Metro Insurance Services: Commercial and personal insurance solutions for Southern California, Orange County, Tustin, CA,


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    Residential, commercial, and industrial construction companies can benefit from our in-depth knowledge of the industry.

    Keeping your drivers and their trucks safe on the road is our first priority.

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    Our expertise in large industries applies to small business as well. Dry cleaners, salons, print shops, etc can be placed with reputable carriers at affordable pricing. Call us first.

    This handy index will help you understand commonly used terms and acromyms.

    Southern owners insurance company claims

    Southern owners insurance company claims

    Southern owners insurance company claims We have to thank the staff at Metro Insurance. They reduced our premiums, they are a vital member of our team. -Don S. (Software development firm with 50+ employees)

    Southern owners insurance company claims After over 25 years in business, I’ve found Metro to be simply the best, hands down. -Travis S. (Chain resteraunt owner)

    Residential, commercial, and industrial construction companies can benefit from our in-depth knowledge of the industry.

    Keeping your drivers and their trucks safe on the road is our first priority.

    From software development to e-commerce, Metro can help establish risk protection.

    Our expertise in large industries applies to small business as well. Dry cleaners, salons, print shops, etc can be placed with reputable carriers at affordable pricing. Call us first.

    This handy index will help you understand commonly used terms and acromyms.

    Southern owners insurance company claims

    Southern owners insurance company claims

    Southern owners insurance company claims We have to thank the staff at Metro Insurance. They reduced our premiums, they are a vital member of our team. -Don S. (Software development firm with 50+ employees)

    Southern owners insurance company claims After over 25 years in business, I’ve found Metro to be simply the best, hands down. -Travis S. (Chain resteraunt owner)

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    Southern owners insurance company claims.. Solutions .. Forms .. Get a Quote .. About Us .. Contact Us

    2015 Metro Insurance Services. All Rights Reserved. Metro Insurance Services and the Metro logo are registered trademarks of Teknixs Services, Inc. Licensed by the California Department of Insurance (#OB95215) Use of this site is subject to our Terms of Use Agreement and Privacy Policy. Lost? Check our site map. Servicing Orange County, Los Angeles, San Diego, Tustin, Anaheim, Irvine, and the rest of California, Nevada, and Colorado. site map

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    Admiralty and Maritime Law Guide – Marine Insurance, southern owners insurance company claims.#Southern #owners #insurance


    southern owners insurance company claims

    Lex Mercatoria. Professors Healy and Sharpe have described the relationship between the United Kingdom’s Marine Insurance Act and the American law of marine insurance as follows: “While Congress has not restated the marine insurance law of the United States, the U.K. law of marine insurance was codified in 1906, when the Marine Insurance Act became law. Of course the Act does not apply of its own force in the United States, but U.S. and U.K. courts alike have recognized the desirability of uniformity in the law of marine insurance . . . . While some differences still exist, a considerable degree of uniformity has in fact been achieved, so that the Marine Insurance Act is not only a codification of U.K. law, but can be read as a reasonably close restatement of the still-decisional U.S. law of marine insurance.” Healy Sharpe, Cases and Materials on Admiralty 802 (3d Ed. 1999).

    This is a link to a page at this site, which provides digests of U.S. Circuit Court of Appeals opinions that include marine insurance as an issue. Links to the full opinions are also provided.

    American Institute of Marine Underwriters Southern owners insurance company claims

    The Institute’s site contains an impressive amount of substantive information, including: a full list of Institute forms in downloadable format, copies of papers and reports from its seminars and meetings, national cargo insurance restrictions and state marine and pleasure craft exemptions.

    Marine Insurance Seminars, Inc. is a not for profit corporation that provides continuing education for lawyers, insurance agents and brokers and insurance adjusters. Notably, the site includes the papers and presentations from the organization’s yearly seminars.

    Kenneth Volk. This article from the Maritime Advocate discusses the state of marine insurance law in the United States in view of the Supreme Court’s Wilburn Boat decision. The 1955 decision held that state laws would govern marine insurance disputes in the absence of clear federal admiralty law.

    Cornell Legal Information Institute’s links to state insurance laws.

    Lex Mercatoria. Clause A (“All Risks”), Clause B (“Intermediate Cover”), Clause C (“Minimum Cover”), War Clauses, and Strikes Clauses.

    Trafalgar International. Definitions of marine insurance terms such as abandonment, actual total loss, average, general average, particular average, peril, warranty of seaworthiness, sue and labor, utmost good faith, etc.

    Lewis-Chester Group. This is a concise glossary explaining general insurance coverage terms (not limited to marine insurance).

    Lloyd’s. Includes the latest procedural rules accompanying LOF 1995.

    Includes a link to a page with firm bulletins on various marine insurance and shipping issues.


    North Carolina Trial Law Blog: Useful list of insurance company claims phone numbers, southern owners


    North Carolina Trial Law Blog

    Useful list of insurance company claims phone numbers

    In NC, accident reports do not include the claims phone number for the liability insurance company. Here is a list of some claims phone numbers. Seriously think about calling a lawyer before you call the insurance company for the driver that hurt you. Call the Nichols Law Firm. The liability insurance company is NOT on your side..

    Company Main claims number:

    AIG Insurance Co. Personal: (800) 562-2208 Business: (877) 366-8423

    Allied Mutual Insurance Co. (800) 282-9445

    Allstate Insurance Co. (800) 386-6126

    Amco Insurance Co. (800) 282-9445

    American Casualty Co. (800) 437-8854

    American Economy Insurance Co. (888) 557-5010

    American Employers Insurance Co. In Mass.: (800) 284-6730Outside Mass.: (508) 549-9147

    American Family Mutual Insurance Co. (800) 374-1111

    American Home Assurance Co. Personal: (800) 562-2208 Business: (877) 366-8423

    American International Ins Co. (800) 562-2208

    American States Insurance Co. (888) 557-5010

    Anthem Casualty Insurance Co. (800) 537-5568

    Arbella Mutual Insurance Co. (617) 328-2800

    Arkwright Mutual Insurance Co. (781) 890-9300 ext. 2502

    Atlanta Casualty Co. (770) 447-8930

    Atlantic Mutual Insurance Co. (800) 945-7461

    Auto-Owners Insurance Co. (517) 323-1365

    Berkshire Mutual Insurance Co. (800) 892-8877

    Birmingham Fire Insurance of PA (877) 366-8423

    Buckeye Union Insurance Co. (312) 822-5000

    California State Auto Assn. Inter-Ins (800) 922-8228

    Camden Fire Insurance Assn. (888) 421-2111

    CIGNA Property Casualty Ins Co. (215) 761-1000

    Cincinnati Insurance Co. Call your agent

    Citizens Insurance Co. of America (800) 628-0250

    Colonial Penn Insurance Co. (800) 523-4040

    Commerce Industry Insurance Co. (877) 366-8423

    Commerce Insurance Co. (800) 221-1605

    Commercial Union Insurance Co. In Mass.: (800) 284-6730 Outside of Mass.: (508) 549-9147

    Continental Casualty Co. (312) 822-5000

    Continental Insurance Co. (312) 822-5000

    Coregis Insurance Co. (312) 849-5000

    Country Companies Insurance Group (800) 846-0100

    CUMIS Insurance Society Inc (800) 637-2676

    Dairyland Insurance Co. (715) 346-9200

    Deerbrook Insurance Co. (800) 253-6611

    DeSoto Insurance Co. (888) 823-9754

    Explorer Insurance Co. In Calif.: (800) 788-8984 Outside Calif.: (858) 350-2400

    Farmers Insurance Group of Cos. (888) 516-5656

    Fidelity Deposit Co. of MD (800) 854-6011

    Fire Insurance Exchange (323) 964-8911

    Firemens Insurance Co. of Newark NJ (312) 822-5000

    Foremost Insurance Co. (800) 527-3907

    GEICO Indemnity Co. (800) 841-3000

    General Accident Ins. Co. of America (CGU) (888) 421-2111

    General Casualty of WI (888) 737-8256

    General Insurance Co. of America (206) 545-5841

    Georgia Farm Bureau Mutual Insurance Co. (912) 474-8411

    Government Employees Insurance Co. (800) 841-3000

    Grange Mutual Casualty Co. (800) 445-3030

    Great American Insurance Co. (800) 724-7722

    Great West Casualty Co. (800) 228-8040

    Hanover Insurance Co. (508) 855-8000

    Harleysville Insurance Cos. (800) 892-8877

    Hartford Accident Indemnity Co. Personal: (800) 243-5860 Business: 1-800-327-3636

    Hartford Casualty Insurance Co. Personal: (800) 243-5860 Business: 1-800-327-3636

    Hartford Fire Insurance Co. Personal: (800) 243-5860 Business: 1-800-327-3636

    Horace Mann Insurance Co. (800) 999-1030

    Infinity Southern Insurance Co. (800) 334-1661

    Indiana Farm Bureau Insurance (888) 392-5246

    Insurance Co. of North America (215) 761-1000

    Insurance Co. of the State of PA Personal: (800) 562-2208 Business: (877) 366-8423

    Integon National Insurance Co. (800) 468-3466

    Interinsurance Exchange Auto Club So. (714) 850-5111

    John Deere Insurance Co. (800) 635-3377

    Kemper Auto and Home 1-888-216-6066 Kemper Insurance Co.

    Kentucky Farm Bureau Mutual Ins. Co. Call your agent Lexington Insurance Co. (877) 366-8423

    Liberty Insurance Corp. (800) 526-1547

    Liberty Mutual Fire Insurance Co. (800) 526-1547

    Liberty Mutual Insurance Co. (800) 526-1547

    Lumbermens Mutual Casualty Co. Call your agent Medical Liability Mutual Ins Co. (212) 576-9850

    Mercury Insurance Group (800) 489-4001

    Metropolitan Property Casualty Co. (800) 854-6011

    Mid-Century Insurance Co. (323) 964-8911

    Motors Insurance Corp. (313) 556-4632

    National Fire Ins. Co. of Hartford (312) 822-5000

    National Indemnity Co (402) 536-3000

    National Union Fire Ins.Pittsburgh Personal: (800) 562-2208 Business: (877) 366-8423

    Nationwide Mutual Fire Insurance Co. (800) 421-3535

    Nationwide Mutual Insurance Co. (800) 421-3535

    New Hampshire Insurance Co. (877) 366-8423

    New Jersey Manufacturers Ins. Co. (609) 883-1300

    New York Casualty Insurance Co. (800) 892-8877

    North Carolina Farm Bureau Mutual Ins. (919) 782-1705 ext. 8693

    North River Insurance Co. In Mass.: (800) 284-6730 Outside of Mass.: (508) 549-9147

    Northern Assurance Co. of America (617) 725-7033

    Occidental Fire Casualty Insurance Co. (800) 525-7486

    Ohio Casualty Insurance Co. (513) 867-3000

    Oklahoma Farmers Union Mutual Insurance Co. (800) 364-1511

    Omni Insurance Co. (800) 727-OMNI (6664)

    Pacific Employers Insurance Co. (215) 761-1000

    Phoenix Insurance Co. (800) 252-4633

    Preferred Risk Mutual Insurance Co. (515) 267-5299

    Progressive Casualty Insurance Co. (800) 274-4499

    Progressive Northern Insurance Co. (800) 274-4499

    Progressive Northwestern Ins. Co. (800) 274-4499

    Progressive Specialty Insurance Co. (800) 274-4499

    Protection Mutual Insurance Co. (847) 825-4474

    Reliance Insurance Co. (215) 761-1000

    Republic Underwriters Insurance Co. (214) 559-1270

    Rockingham Mutual Insurance Co. (800) 662-5246

    Royal Insurance Co. of America (800) 842-1918

    Safeco Insurance Co. of America (800) 332-3226

    Scottsdale Insurance Co. (480) 948-0505

    Selective Insurance Co. of America (973) 948-2900

    Sentry Insurance a Mutual Co. (715) 346-9200

    Shelter Mutual Insurance Co. (800) SHELTER

    Southern United Fire Insurance Co. (800) 851-9476

    Standard Fire Insurance Co. (800) 252-4633

    State Farm Fire Casualty Co. (888) 613-3966

    State Farm Indemnity Co. (888) 613-3966

    State Farm Mutual Automobile Ins. Co. (888) 613-3966

    Travelers (860) 277-0111

    Trinity Universal Insurance Co. (214) 360-8039

    Twentieth Century Insurance Co. (800) 211-7283

    United Services Automobile Assn. (800) 531-8222

    United States Fire Insurance Co. (800) 690-5520

    USAA Casualty Insurance Co. (800) 531-8222

    Utica Mutual Insurance Co. (800) 695-1914 Vesta Fire Insurance Corp. (800) 444-3928


    Southern owners insurance company claims, southern owners insurance company claims.#Southern #owners #insurance #company #claims


    J.D. Power names best and worst insurers for property claims

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    A recent study by J.D. Power puts Amica Mutual, Erie Insurance and Nationwide at the top for consumer satisfaction when pursuing property claims. The research firm has American Family Insurance and Automobile Club Group at the bottom.

    J.D. Power asked 5,500 homeowners insurance policyholders how they felt about recent claims experience in key areas, including the final settlement, interaction with representatives and the estimate and repair process.

    What separates the grins from the groans when dealing with claims? Not surprisingly, the companies that scored the highest received good marks for keeping their clients informed during every step of an often confusing and anxious time. And, of course, homeowners want to feel that the settlement is accurate and fair, said Jeremy Bowler, senior director of the insurance practice at J.D. Power.

    The study found that a customer’s happiness depends quite a bit on the relationship with their agent. If policyholders become frustrated and take the claim to a supervisor, satisfaction drops significantly, Bowler added.

    “The insurers really need to provide clarity and be able to answer all the questions, in a friendly and comprehensive way, as they come up,” he says. “It’s often the first time a consumer has ever filed a claim. The company needs to fill in the gaps for him and, to avoid frustration, fluidly pass the claim to the claims department.”

    Here are J.D. Power’s homeowner insurance rankings, on a 1,000-point scale, with 840 being the industry average:

    1. Amica Mutual — with an overall score of 898
    2. Erie Insurance — 877
    3. Nationwide — 858
    4. Auto-Owners Insurance — 854
    5. Farmers and Liberty Mutual — both with 845
    6. The Hartford — 844
    7. Safeco — 842
    8. MetLife — 840
    9. Allstate and State Farm — both with 836
    10. Chubb — 834
    11. Travelers — 830
    12. CSAA Insurance Group — 817
    13. Auto Club of Southern California Insurance Group — 816
    14. American Family — 813
    15. Automobile Club Group — 776

    Amica Mutual is at the top for the third year running, Bowler says. The report also pointed out that USAA received the highest score (905), but wasn’t included on the list because it only sells insurance to military personnel and their families.

    The good news for all insurers is that overall consumer satisfaction has improved for the second year in a row.

    “Compared with 2013, research findings in 2014 show that homeowners insurance customers who filed a non-catastrophic claim in the past year more often received a thorough explanation of their coverage when first reporting their loss; were more promptly notified of what damages were covered; and received their settlement nearly four days faster,” according to the report.

    The study also looked at the repercussions of Superstorm Sandy, which caused billions in damage in the northeast in late 2012. Property owners, who were more optimistic shortly after filing claims, apparently became dissatisfied as the complicated process dragged on, Bowler says.

    “It has been more than 16 months since Superstorm Sandy hit and its effects are still being felt,” according to the report. “Satisfaction among those who filed a claim for damage caused by Sandy averages just 830 in 2014, down from 846 among Sandy-related claimants surveyed shortly after the storm.”

    Bowler added that “when major storms hit and insurers have to rely on third parties to assist in managing the large number of claims, service levels often deteriorate fast as each insurer has their own processes and approval requirements. This can sometimes lead to significantly extended claim cycle times.”

    The “J.D. Power 2014 Property Claims Satisfaction Study,” now in its seventh year, made several points, including:

    • Overall satisfaction with non-catastrophic claims has increased by 11 points in 2014, compared with 2013 (843 vs. 832, respectively).
    • Overall satisfaction improved in four of the five key areas (settlement; estimation process; service interaction; and repair process) year over year, while satisfaction with first notice of loss is the same as in 2013. Claim settlement showed the biggest satisfaction rise (by 4 points).
    • When insurance companies effectively communicate with claimants, they’re less likely to escalate claims to a supervisor. When a supervisor becomes involved, customer satisfaction drops by more than 160 index points.
    • Early communication regarding claims also affects whether or not a supervisor becomes involved. “For example, if the settlement terms are provided to the claimant within one day of first notice of loss, only 6 percent of customers escalate the claim,” the report states. “The rate of escalation increases to 13 percent if the claimant is informed within one week and increases to 18 percent if it takes more than one week.”

    Tips for filing a homeowners insurance claim

    The Insurance Information Institute (III) suggests these steps when filing a claim:

    • Report any burglary or theft to police.
    • Phone your agent or company immediately. Insurance policies place a time limit on filing claims. Ask questions. Am I covered? Does my claim exceed my deductible? How long will it take to process my claim? Will I need to obtain estimates for repairs to structural damage?
    • Follow up your call with an explanation of what happened in writing, at the request of your agent or company.
    • Make temporary repairs and take other steps to protect your property from further damage. Save receipts for what you spend and submit them to your insurer for reimbursement.
    • Prepare a list of lost or damaged articles. Save receipts from any additional living expenses you incur if your home is so severely damaged that you have to find other accommodations while repairs are being made.
    • Provide needed information to the insurance representative assigned to handle your claim.

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