Claims, TOPA Insurance, insurance claims processing.#Insurance #claims #processing


Insurance claims processing

Topa Insurance Company recognizes that it is essential to know you can rely on your insurance company to be there in your time of need. With our committed and experienced staff of Claims professionals, we aim to provide efficient, fair, quality claims service that will exceed the expectations of our valued Topa policyholders.

If you or another Topa Insured:

  • Become aware of an accident or incident causing damages or injuries
  • Participate in an event or occurrence which may lead to a covered claim
  • Receive verbal or written notice that a claim may be made against you

Act immediately and do the following:

  • Get all the details including names, addresses and phone numbers of all parties involved
  • Record the date, time and place of occurrence and the nature of the claim
  • Preserve and safeguard any physical evidence
  • Do not make any commitments or attempt to handle the claim yourself
  • Contact Topa Express Claims Reporting immediately
  • Send all written communications to the following:
    • P: 818.466.5900

    Toll Free: 877.353.8672

    F: 818.616.7048

  • Topa Claims

    Call and speak to a Topa Claims Manager if you have any concerns or questions

    Your quick response in identifying and reporting claims promptly will assist our staff in meeting their commitment to you and can positively impact the final results. Please review your policy and become familiar with the protection it provides. For questions regarding coverage, please contact your retail agent through whom you acquired your policy.

    Report a claim

    In an effort to expedite the processing of your claim, please email [email protected] with the following:

    • Policy Number
    • Policy Holder s Name (Name Insured)
    • Insured s
      • Street Address (City, State, Zip)
      • Contact Name
      • Phone (please provide two when possible)
    • Date Time of Loss
    • Location of loss (Address, City, State, Zip)
    • Loss Description (describe what happened)
    • Witness information (Name, Phone), please provide two when available
    • Injured/Damaged Party information
      • Name
      • Company (if applicable)
      • Street Address (City, State, Zip)
      • Phone (please provide two when possible)
      • Nature of injury /or property damage
    • Reporter Information
      • Name
      • Relationship to Insured
      • Report Date
      • Phone (please provide two when possible)
      • Email Address
    • Any attachments

    Report Fraud

    Topa Insurance Company is committed to providing quality insurance products along with outstanding service at reasonable prices. Insurance Fraud increases costs for everyone and, in some cases, can put you, your family and friends at risk. As part of our commitment to combating fraud, we maintain an active Special Investigation Unit (SIU) and support the National Insurance Crime Bureau (NICB) .

    We encourage you to join us in this anti-fraud effort by reporting any suspicious, counterfeit, or inflated claims. This can be done anonymously simply by calling 1-800-TEL-NICB (1-800-835-6422) or by reporting online at

    Insurance claims processing


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