We at MMG Insurance strive to provide our customers the highest quality service possible. We feel our services listed below allow our policyholders an avenue to report their claims immediately, removing any uncertainty surrounding their loss.
- Contact your Independent Agent to report any claim (You can log into ‘Manage My Account’ above to find your Agent’s contact information),
- Contact MMG Insurance directly at 1-800-343-0533. 24 hours a day, 7 days a week, or
- Report a claim online and a claims representative will review your information and follow-up with you to complete the process.
If you are contacting MMG Insurance after regular business hours or during a holiday, our after-hours claims representatives will take your loss information and notify us on the next business day. If your claim involves a Severe Loss, a member of the MMG Insurance staff will contact you immediately after we are notified. A Severe Loss could involve a death, severe injury, or a severe fire.
Auto Glass Damage Only Service
Contact MMG Insurance at 1-877-MMGLASS (1-877-664-5277). 24 hours a day, 7 days a week.
If your glass is repairable, rather than needing the entire glass section replaced, this repair will be completed free of charge. Through a few brief questions, your claims representative will be able to determine if your glass is considered repairable.
If your glass needs to be replaced, and your install is completed by a ProGlass Alliance shop, your install will have a lifetime warranty. PLUS, you will automatically receive a free 20-month or 20,000-mile warranty against future breakage claims, regardless if it s related to this glass claim. Your claims representative will be able to provide a list of these select shops in your vicinity.
Tips On Reporting A Claim
To expedite your claim, please have the following information available at the time of your reporting:
- Your policy number
- Date, time, and location of the accident/loss
- Name of the fire or police department and the report number
- Information on all parties involved:
- Name, address, phone number, drivers license number (including the state), date of birth, owner of the vehicle, and insurance information (company and policy number)
- Information on the other vehicle(s) involved:
- License plate number (including the state); year, make, model and color of all vehicles; and the number of passengers in each vehicle
- Description of the accident/loss
- The current location of your vehicle and whether it is drivable
- Contact information for anyone who may have been involved, such as pedestrian(s) and witness(es)
- Description of the damage sustained by all vehicles – please be as detailed as possible.
- Were there any injuries?
- Was there damage to any property?