Leisure More information
From short trips, to your annual family holiday, at ERV, we understand you, our customer. That’s why we’ve designed 3 leisure travel insurance cover options with you in mind.
Pre-existing Medical More information
ERV Medi-Care gives you freedom to experience the world with tailored travel insurance of varying cover levels for people living with pre-existing medical conditions
Winter Sports More information
At ERV we understand the needs of the British Skier Snowboarder, you may be on that all important winter holiday, training to be a ski instructor, working the snow season or ski race training for a few weeks.
Cycle Triathlon More information
For the adventurous traveller, taking your bike along for the ride is a great way to see a country. When travelling with your bicycle things can go wrong and you may need assistance, at ERV we know what cyclists want from their travel insurance.
Backpacker Insurance More information
Planning the ultimate adventure? Dreaming of the freedom to explore the world? Our Backpacker Travel insurance policies provide you with even more freedom!
Go Last Minute More information
If the unfortunate should happen on your trip, you ll need to know what to do next. This page contains all of the ERV travel insurance claims forms you will need, should you need to make claim on your travel insurance policy.
You will find additional information about claims on our Claims FAQ pages. We regularly try to update these FAQ s, so this can be a useful place to start if you are looking for information relating to making a claim.
We also have a useful guide on What To Do In An Emergency which can also help you understand the steps you may need to take. This includes details of both urgent and non-urgent medical treatment and also highlights the importance of carrying your policy documents and an EHIC card during your trip.
erv travel insurance claims
If you wish to make a claim, simply download and complete the appropriate form and return with all supporting documentation. The address to send it to can be found on page one of the claim form.
We have also put together a guide to assist you in making a claim:
We would recommend that you read through this guide prior to making your claim application so that we can deal with your case as swiftly as possible. Some claims require different information to be provided, so please ensure you are using the correct form when making a claim. If in doubt, please call the claims team on +44 (0)1273 022 087 between 9am and 5pm, Monday to Friday for full details of contact numbers and opening times, including Bank Holidays, please see the contacts page for more information.
If you are an ETI customer, you can still submit your claim using the following claim forms.
Items available for download
2016 ERV UK. All rights reserved
ERV UK and ERV.co.uk is a brand name of ETI International Travel Protection the UK Branch of Europäische Reiseversicherung (ERV) A.G Munich, an ERGO Group Company, incorporated and regulated under the laws of Germany, Companies House Registration FC 25660 and Branch Registration BR 007939. ERV is authorised by the Bundesanstalt für Finanzdienstleistungsaufsicht (BAFIN – www.bafin.de) and the Prudential Regulation Authority and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority. Registered address: Plantation Place, 30 Fenchurch Street, London, EC3M 3AJ
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